PowerHealth Global 24 x 7 Support
PowerHealth's global clients are provided with a 24 x 7 support service through PowerAssist, across our entire range of products.
PowerHealth provides Datix support for over 125,000 users across all of Australia and New Zealand.
At PowerHealth we provide our existing clients with online access to significant support materials including: client downloads for release notes and user manuals, newsletters, product information and access to our quarterly training program.
Once your PowerAssist account has been set up, your calls are logged and routed to our support team who are waiting to help you with your enquiry online. Using PowerAssist, you can track your calls by priority and communicate easily with the project team.
PowerHealth Net Promoter Score (NPS)
The Net Promoter Score is calculated by taking the percentage of promoters and subtracting the percentage of detractors. NPS is not expressed as a percentage, but as an absolute number between -100 and +100.
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