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PowerBilling & Revenue Collection - PBRC

Increase Revenue | Reduce Costs | Reduce Unrecovered Debt

PowerBilling & Revenue Collection (PBRC) is an enterprise-level patient billing system specifically designed for the healthcare industry, delivering functionality superior to generic ERP and financial systems. It connects to your existing operational systems, gathering service data to support real-time hospital billing, therefore automating the billing process.

PBRC delivers all billing and debtor management functions for patient and sundry debtor requirements, eliminating the need for seperate billing and accounts receivable systems.  PBRC integrates with patient management and clinical systems to generate invoices using local billing rules.


PBRC Annual Digital Footprint*

$3.3b in revenue invoiced | $1.7b electronic claims | 7m invoices raised

*The above statistics are based on only Australian customers over a 12 month period.


A Proven Solution for Healthcare Billing

If you are losing revenue, encountering payment delay through inefficient and labour-intensive billing systems or struggling to keep up with government policies and public and private health cover options, then you are familiar with the issues associated with billing and revenue collection.

How will PBRC Benefit my Organisation?

Increase Revenue

PBRC reduces manual processes, minimises rejections and correctly captures and identifies billable services, providing you with multiple opportunities to increase revenues across your organisation.

Reduce Costs

PBRC’s centralised billing system (with a single support fee) utilises an extensive array of built-in system checks and automated processes to increase efficiency and reduce labour costs.

Reduce Unrecovered Debt

PBRC provides you with the opportunity to change billing practices and reduce unrecoverable debt. With online prompts and reminders to alert staff to arrears, debt collection activities can begin at the reception desk when the patient arrives for their next treatment.

Improve Data Integrity

PBRC utilises tables, rules and automated checking to significantly reduce errors arising from manual data entry.

Exceed Staff and Patient Satisfaction

One bill and one debt, coupled with better communication (SMS and email) improves patient experience. Improve staff engagement with clearer systems and processes.

Introducing... PBRC Mobile

The ability to capture services accurately at the time of consultation requires mobility.

PBRC Mobile creates operational efficiencies by providing the tool and functionality required to capture Billing details on the move, with a simple click and approve process.

PBRC connects to your existing operational systems, gathering service data to support real- time hospital billing, and automating the billing process.

PBRC Mobile

PBRC mobile:

  • Increases revenue by maximising timely billing. A mixture of private/public billing can be lodged with ease
  • Improves cashflow by accelerating the approval and billing process
  • Creates efficiencies and ensures all services are captured and charged and avoids paperwork
  • Creates accountability, traceability and audit functionality

Client Testimonials

PBRC has enhanced our internal processes and reduced our paperwork flow.

Our work is now less manually intensive and the online activity is great for communication.
Revenue Services Staff
Greater Southern Area Health Service NSW Health

PBRC is an incredible product.

One of the most impressive features of the product is the worklists, which help to reduce rejections, improve business process workflow and increase revenue.
Remona Lee
Project Manager
Peter MacCallum Cancer Centre

PBRC's automation has increased our efficiency significantly.

...the ease of implementing PBRC into our processes has enabled us to eliminate errors though it's automation features, and increase our efficiency significantly.
Pathology Billing Administrator
Children's Hospital Westmead

PBRC Case Studies

Eastern Health

The implementation of PBRC across the Eastern Health (EH) network represented a fantastic opportunity for EH to streamline its billing processes, replacing 17 billing systems with PBRC as EH’s enterprise wide billing system, bringing about positive change for both patients and staff.

Improvements in patient experience were a major focus of the project, along with increases in revenue capture. 

View Case Study


Peter MacCallum Cancer Centre

Peter Mac Cancer Centre wanted to stop revenue leakage and improve performance. When external consultants recommended an enterprise billing system, Peter Mac chose PowerHealth's PBRC system, based on the return on investment (ROI) experienced by a similar hospital within the first year of implementation.

With PBRC, Peter Mac significantly improved billing efficiency, reducing 75% of manual tasks and lowering the inpatient submission-to-recovery period from seven weeks to one. Read the Case Study to find out more.

View Case Study


Children's Hospital Westmead

The Children's Hospital Westmead (CHW) were exploring options to improve their pathology billing processes, and address their primary concern,  multiple billing systems. Exporting data to these systems required many manual processes, as did preparing and generating claims.

With PBRC, CHW successfully reduced the number of billing systems as well as significantly improving efficiencies for the Pathology Department.

View Case Study


PBRC Key Features