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NEW PBRC Dashboards at Peter MacCallum Cancer Centre

Efficient and Effective Information Analysis

Dashboards are designed for quick analysis and allow users to rapidly answer important questions about their business. Dashboard functionality is available in all 19.x+ versions of PowerBilling and Revenue Collection (PBRC).

Flora MacInnes, Finance Systems Improvement Manager at Peter MacCallum Cancer Centre, wanted an easy, visual way to monitor activity, worklists, billing, and rejections. 

She recognised if problems were found she could then delve into the detailed reports and extracts that PBRC provides. This became especially important following their new Electronic Medical Records (EMR) go-live. 

Working with the PowerHealth team, Dashboards were configured as part of the implementation of their new EMR to PBRC.

Ms MacInnes said, “We were hoping that dashboards would allow us to quickly identify issues without having to run multiple reports and searches.

“The dashboards have been used extensively since go-live as we can easily review activity, worklists, billing and rejections at the click of a button. Being able to review variable timescales (for example 3, 12 or 24 months) allows us to identify trends easily.” 

Dashboards encompassing inpatient, outpatient and radiation therapy activity were created, each of which can be run on demand to create separate charts for activity, worklists, billing, and rejections

Ms MacInnes said, “2020 was a very different year with COVID and the introduction of our new EMR. This type of graphical representation has allowed us to identify exactly what is related to COVID, EMR and normal activity.

"Having the dashboards gave Peter Mac confidence that the EMR – PBRC interface was working correctly and allowed us to identify any issues quickly.

“The efficiency gains since developing dashboards are huge. To manually produce the same graphical view of billing that the dashboards create would normally have taken us hours and this activity would need to be repeated every few days”.

Nikhil Patwardhan, Senior Billing Consultant at PowerHealth, said “Dashboards are a data visualisation tool which create an objective view of performance and provide a great foundation for associated discussion and further drill down. 

“The Peter Mac dashboards provide a great basis for future billing optimisation, of which planning is already underway” he said.

For more information on how PBRC can help your organisation contact PowerHealth.