Q4 - December 2018
Spotlight on 2018
Welcome to our final newsletter for 2018, and what a year it has been!
In 2018 PowerHealth shared some fantastic achievements. Highlights include being named South Australian winner of the Telstra 'Medium and Making Waves' Award, sharing the Global Business Reviews Excellence Awards with IDIOM alongside global powerhouses such as Deloitte New Zealand, Rabobank and California Bank, and just this week we were announced a winner at the WfMa Business Transformation Awards (read more later in this newsletter).
We entered into a licensing arrangement with the Independent Hospital Pricing Authority (IHPA) to develop and distribute the AR-DRG grouper, adding PowerGrouper to our range of products.
Our Canadian office celebrated its first anniversary, and we’ve continued to collaborate and build fantastic relationships with our customers and partners around the globe.
December is a great time to reflect on the past 12 months and look ahead to the new year. With 2019 just weeks away, planning for our 2019 User Conference is in full swing. Registrations with the very special early bird price will open in the new year (follow us on LinkedIn to be the first to find out) and we’ve just announced a call for papers (more details below).
We thank you for your contribution to our success in 2018 and wish you and your families all the very best for the festive season and the year ahead.
Using Design Thinking to Improve Patient Experiences
Improving patient and medical staff experiences is core to our business and, as the Harvard Business Review (HBR) reports,“Design thinking is a useful process for this, as it requires decision-makers to empathise with patients, think creatively, prototype, and continually test solutions to these problems.”
PowerNav is proving to be a great example of how design thinking is empowering and improving patient experience, and the benefits are clearly illustrated in our story below.
Focussing on the patient experience can also translate to commercial benefits. This HBR article considers how design thinking can help to reduce the number of missed medical appointments (and the billions of dollars in costs).
Healthcare leaders are always looking to improve patient experiences and this story provides a methodology on how this can be achieved.
PowerNav - More than Navigation
“One patient, recovering from an acute brain injury and accompanied by his mother, was readily recruited to trial the system. The ease of navigation and sheer excitement of the patient to interact with the app led his mother to be overcome with emotion. She was thrilled that her son could manage to navigate to his own appointment – a real sense of clinical improvement and independence”Frank Smolenaers of The Alfred hospital speaking of a customer experience with PowerNav.
At a recent conference, Frank presented a paper entitled ‘User Centred Development of a Smartphone Application for Wayfinding in a Complex Hospital Environment’. The presentation detailed The Alfred’s partnership with PowerHealth to develop a navigation application for smartphones to augment existing wayfinding strategies.
The ‘PowerNav’ smart phone app uses indoor location and movement tracking technologies, enabled by low-energy Bluetooth beacons (BLE) discretely mounted in corridors; no IT infrastructure is required. A prototyping stage of the interface with user input was followed by a rapid phase user-centred design process involving naïve and experienced users. This allowed the naturalistic observation of users with the app, and ongoing data collection of the user experience.
The partnering of a public health service and a private developer proved to be a successful venture. Early outcome data has been encouraging, along with good uptake and feedback since the launch.
Half Way Through the Financial Year!
December is here already, which means that half the financial year has whizzed by! Now is the perfect time to consider improvements to your financial systems, because the next budgeting period will be here before we know it!
PowerHealth’s PowerBudgeting, Forecasting and Modelling (PBFM), powered by Adaptive Insights, greatly enhances the healthcare budgeting process. We’ve detailed the specific advantages this product offers our health customers.
PowerHealth Wins Global Business Rules Excellence Award
PowerHealth (nominated by IDIOM, a New Zealand decision automation software company) have been named winners in the Business Rules Excellence Awards (BREA), a global award designed to recognise the world’s most successful commercial use of business rules.
The BREA review panel evaluated entries based on business and operational impact, innovation and implementation.
We’re delighted to have received this award. We are very proud of the millions of dollars our software has saved healthcare organisations in Australia, New Zealand and across the world by enabling greater efficiencies, including those driven by the implementation of business rules in our applications.
Business Transformation Award Winner
Just announced this week, PowerHealth have been named the winner of the Business Process Management (BPM) Award in the annual WfMC Awards for Excellence in Business Transformation (BT). We are very proud to win this award and also to be named a finalist across all major categories, worldwide.
These global awards are designed to showcase organisations that best demonstrate the principles of technology and business practice to support business transformation.
Business Transformation aligns the people, organisational processes and technology initiatives of a company with its business strategy and vision, with the aim of achieving significant competitive advantages.
Queensland Costing (PPM)
We are pleased to announce that PowerHealth has been selected as a pre-qualified supplier for the Queensland Health Clinical Costing Solution through a process run by the Queensland Government Department of Health. This means that more Hospital and Health Services (HHS's) are now free to liaise with PowerHealth around the benefits of the PPM solution. We look forward to working with the broader Queensland costing community and discussing the individual plans and requirements of each HHS.
2019 Conference - Call for Papers
Be part of the 2019 PHS User Conference buzz and earn recognition for yourself and your organisation by presenting.
We very much appreciate the valuable research and industry insights our community has shared at past conferences. If you have an idea or experience that you would like share with your peers, now is the time to express your interest.
Please prepare an abstract of up to 250 words outlining your presentation topic and email it for consideration to Debbie Thomas by COB on 31st January 2019.
PowerHealth User Conference Ticket Winner
Thank you to everyone who contributed to the recent PowerHealth User Conference Content Survey detailed in our last newsletter. Your feedback is being used to shape what is set to be a fantastic event in Melbourne next May.
All survey participants went in the draw to win a free ticket to the event and we’re very pleased to announce our winner. Congratulations to Kiley Christensen of The Alfred. We look forward to seeing you in Melbourne, Kiley.
Link-in with Us and Win
We’re building our LinkedIn community, so that we can share the latest industry insights, product news and our customer’s achievements. If you’re not part of our LinkedIn Community already, please click here to follow our page.
TO WIN this week, head over to our LinkedIn page. Everyone who ‘likes’ our newsletter post (posted today), will go into the running to WIN a delicious Haigh’s Chocolate Hamper. Keep it for yourself or use as a Christmas gift! We’ll be randomly picking the winner next Monday 17th December 2018.
Family Fun Day
Our team enjoyed the sunshine and getting to know the wider PowerHealth family at our recent Family Fun Day.
It certainly was a ‘fun’ day with lots of smiles, laughter and a little friendly competition during the many games on offer. Special congratulations to six-year-old Blake for winning the Basketball Hoop Challenge. We heard he loved his basketball prize so much, he cuddled it to sleep that night.
Christmas Office Decorating Competition and Lunch
Our Australian team took some time out last Friday to partake in some festive cheer. It’s been a big year and it was a well-deserved break from the office to enjoy each other’s company and celebrate the achievements of 2018.
The day started with the judging of the fiercely competitive Office Christmas Decorating Competition, followed by a delicious lunch at a local restaurant. Well done to the Developers team for taking out first prize in the decorating competition.
Head to our Facebook page to see pictures of our Christmas celebrations.