During the implementation phase, we provide the following services to help ensure that our customers obtain a rapid return on investment. We have a track record of implementing on time and within budget.
Project management — our consultants develop a project plan and work closely with your project manager to monitor the process and manage the resources to achieve a successful project completion.
Quality planning — our quality plan formalises the roles and responsibilities of the Customer and PowerHealth Solutions, so that all members of the project team understand what is required to achieve the desired result.
Integration — our integration specialists develop integration solutions to streamline the underlying data flow between your current hospital systems and our products, ensuring that all the systems operate smoothly together.
Software installation — our technical specialists perform the entire software install and tackle any problems that may arise to ensure that software is running smoothly and ready for use.
Onsite training — our consultants take your staff through comprehensive training, tailored to suit the staff, to ensure a smooth handover at the completion of the implementation. Additional free training courses are available post-implementation at our head office.
Post-implementation review — at a suitable time after the implementation, PowerHealth Solutions informally interview your staff to get their feedback on the implementation process.
In addition, customers may also request:
Site-specific report development — our reporting specialists design specific reports as required by the hospital.
Outsourced Decision Support Services — our consultants can perform the day-to-day operations as required by the hospital.
PowerHealth Solutions are a very professional company who have worked closely with us on all aspects of the project. This has enabled us to move quite seamlessly from the old system to the new one. We have always known exactly where we are with the project and I think we have learned a lot from each other during implementation.