8th August 2011
PowerHealth Solutions supported the HSS Patient Billing Program which exhibited and demonstrated the PowerBilling & Revenue Collection system at the NSW Health Support Services Expo held in the Sydney Convention Centre on the 4th August 2011.
Expo
The event was well-attended by a record number of delegates across the health system and industry. It showcased a sold-out exhibition hall with exhibitors representing both HSS internal projects and industry, alongside 29 expert speakers and panelists. Delegates were given an inside look into the latest advancements in shared service delivery across NSW Health.
PBRC
Among the products being showcased in the exhibition hall was PowerHealth’s Patient Billing & Revenue Collection (PBRC), demonstrated by HSS Billing staff. This system is currently being implemented in stages across the public hospitals in New South Wales. Phase 1 of the system has gone live in several Local Health Districts, with preparations for Phases 2-4 well underway. The project is scheduled for completion in June 2012.
User Feedback
Hospital and Local Health District billing staff who have been using the system have been quite enthusiastic about their experience. Improvements that they noted include:
Improved communication — I must say that being able to view patient billing records means that I can communicate more effectively with Revenue staff, making my work easier. Alicia Celeste, Admissions and Clerical Services Manager, Sydney Children’s Hospital, Randwick.
Improved business processes — PBRC has enhanced our internal processes and has reduced our paperwork flow. Our work is now a lot less manual intensive and the online activity is great for communication. Revenue Services Staff, Central Revenue Office, Wagga Wagga
Easier end-of-month processing — I think one of the benefits of using PBRC as compared with HOSBIL is that it is much easier for us to do End of Month Processing as PBRC can generate all accounting entries for uploading to Oracle General Ledger on a daily basis. In other words, we can process general ledger entries on a daily, weekly or monthly basis. John Lau, Reconciliation/End of Month Team, Billing Services Centre, Randwick
Accuracy — The ability of PBRC to identify errors in IPM is extremely valuable in maintaining clean and correct data. Ken Rebetzke, Revenue Officer, Griffith Base Hospital.
System integration — Thanks to PBRC, there has been a reduction in our daily paperwork as we are no longer required to keep spreadsheets to record paperwork leaving the site, run iPM reports relating to revenue or balance weekly BILATS! Maddi Adhikari, Admissions Officer, Cooma Health Service.
Easy to use — I have found PBRC to be user friendly and quick to use. Also the receipts look very professional. Patricia Gordon, Cashier Supervisor, St George Hospital.
