Alicia Celeste, Admissions and Clerical Services Manager
Improved communication — I must say that being able to view patient billing records means that I can communicate more effectively with Revenue staff, making my work easier.
Revenue Services Staff, Central Revenue Office, Wagga Wagga
Improved business processes — PBRC has enhanced our internal processes and has reduced our paperwork flow. Our work is now a lot less manual intensive and the online activity is great for communication.
John Lau, Reconciliation/End of Month Team, Billing Services Centre, Randwick
End of Month process — I think one of the benefits of using PBRC as compared with HOSBIL is that it is much easier for us to do End of Month Processing as PBRC can generate all accounting entries for uploading to Oracle General Ledger on a daily basis. In other words, we can process general ledger entries on a daily, weekly or monthly basis.
Patricia Gordon, Cashier Supervisor, St George Hospital
Easy to use — I have found PBRC to be user friendly and quick to use. Also the receipts look very professional.
Admin Staff, Harden
Easy to use — A user-friendly program to learn-as-you-go as different daily work situations arise.
Paula Beard and Rose Whelan, EDI Team
1. User friendly
2. Efficient
3. Reduces use of paper
4. Reduces work load
5. Minimises human errors
6. Improves cash flows which reduces aged debts.
Ken Rebetzke, Revenue Officer, Griffith Base Hospital
Accuracy — The ability of PBRC to identify errors in IPM is extremely valuable in maintaining clean and correct data.
Maddi Adhikari, Admissions Officer, Cooma Health Service
System integration — Thanks to PBRC, there has been a reduction in our daily paperwork as we are no longer required to keep spreadsheets to record paperwork leaving the site, run iPM reports relating to revenue or balance weekly BILATS!
Ismail Kucukakca, Debt Collection Team
1. User friendly
2. Environmentally friendly — usage of less paper
3. Efficient — printing invoices, reports, activities, unlimited note keeping
4. Improvement in debt recovery — debt 120 days and over significantly reduced.
